Why a company needs a company portal
When information is scattered across chats, email and folders, people waste time searching and new hires keep asking the same questions. A company portal brings everything into one place and becomes the backbone of internal communications.
What’s in a Folck portal
- live feed: news, polls, important announcements with “I’ve read it” and a report of who hasn’t read them yet;
- knowledge base: company and department pages, regulations with approval, full-text search across documents (PDF, Word, Excel);
- people: org chart, profiles, birthdays and work anniversaries, dual reporting lines;
- chats: personal, group and project;
- calendar: meetings, absences, meeting room booking;
- culture: thank-you stickers, leaderboard, ideas, anonymous complaints, eNPS and 360° surveys;
- services: requests and approvals through business processes, drive, documents.
How we implement the portal
- company structure, roles and access rights;
- filling the knowledge base and regulations;
- moving people over, setting up service processes;
- launch with a communication campaign and training;
- portal usage analytics (DAU/WAU, sections, search) and refinement.
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