Why companies look for a Bitrix24 replacement
- for many Ukrainian companies it matters to work on a Ukrainian product and keep control of their data;
- they need a system on their own server, not only in the vendor’s cloud;
- the interface is overloaded and people use only a small part of the features;
- setting up processes requires a programmer.
What Folck offers instead of familiar tools
| Scenario | In Folck |
|---|---|
| Live feed | Posts with photos and video, polls, important “I’ve read it” announcements, pinning, audiences by department |
| Tasks and projects | List, kanban, personal kanban, Gantt, templates, recurring tasks, checklists, time tracking, portfolios |
| Business processes and automations | Visual designer: approvals, forms, conditions, parallel branches, loops, formulas, sandboxed code, event-based launch |
| CRM | Leads, deals, contacts, companies, products, duplicates, activities, Gmail emails, stage automations |
| Smart processes | Smart objects: your own entities with fields, stages, links and automation |
| Company and knowledge base | Company portal, department pages, regulations with approval, document search |
| Training | Corporate university: courses, tests, onboarding paths, certificates |
| Chats and calendar | Personal, group and project chats; a calendar with Google sync and meeting room booking |
| Drive and documents | Personal and department drives, a contract and invoice generator from the deal card |
| Extranet | Workgroups for partners with restricted access |
What’s still in development
To be honest about limitations: Folck doesn’t yet have built-in telephony, video calls, omnichannel “open lines”, native mobile apps (there’s a PWA with push) or integration with 1C/BAS. If these features are critical for you, we’ll discuss in the demo how to cover them with integrations or when they will arrive.
How the switch works
- Audit: what’s configured now and which features are actually used.
- Design: structure, roles, processes and pipelines in Folck — removing what’s unnecessary along the way.
- Migration: employees, departments, customer base, processes and regulations.
- Parallel work by a pilot group.
- Training and full launch with support.